Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Personal information (name, email address, phone number)
  • Resume and CV content you create using our platform
  • Payment information (processed securely through third-party providers)
  • Usage data and analytics to improve our services
  • Device information and IP addresses for security purposes

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • To create and manage your CV Maker account
  • To provide customer support and respond to your inquiries
  • To process payments and prevent fraud
  • To send you important updates about our services
  • To improve our platform and develop new features
  • To comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist us in operating our platform
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication measures
  • Regular security audits and updates
  • Employee training on data protection practices

5. Your Rights and Choices

You have several rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Request restrictions on data processing

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for relevant advertisements (with consent)

You can control cookie preferences through your browser settings or our cookie consent tool.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including the GDPR and CCPA.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@cvmaker.com

Address: 123 Business Ave, Suite 100, New York, NY 10001

Phone: +1 (555) 123-4567